Travel Club Elite
0121 213 0012
Info@TravelClubElite.com

About Us

Meet the Management Team ! These photo's were take in the Italianate Courtyard of our city centre offices in Birmingham, If you would like to visit us, to discuss your travel plans, or maybe just to say ‘Hello’, - you’ll be sure of a warm welcome. 

Elaine Barnes

Customer Services Manager

Susan Lowe

Travel Team Leader

Maria Kibble

Travel Team Leader

Becky Shingler

Digital Media Manager

Meet our Team Members !

Joe Brown

Customer Services Advisor

Zoe Franklin

Travel Consultant

Christine Numan

Travel Consultant

James Keyes

Senior Digital Media Exec.

Matthew Bailey

Digital Media Exec.

Mika Brown

Digital Media Exec.

About Us

Travel Club Elite Ltd. has been trading for nearly 30 years. Our Company Registration Number is 1889230. Our VAT number is 417 0279 66.

All travel is arranged by professional travel agents and we are ABTA bonded for your protection. We act as retail agents for ATOL holders. We offer holidays and travel with most tour operators, airlines and other suppliers including Club Med, Mark Warner, Neilson, Kuoni, Bales, Wendy Wu, Cox & Kings, Crystal, Inghams and many more. The Booking Conditions of all suppliers are available, on request, prior to your entering into any contract.

We offer a personal service tailored to your exact requirements. Whether you are planning City Break, a Country Hotel for the weekend or a trip to the other side of the world. We'll put our vast experience and resources at your disposal to create the perfect experience for you.

Terms & Conditions

All travel arrangements booked through this web site will be made by Travel Club Elite Ltd, who act as agents for all suppliers. We are a Member of ABTA (No: 82689) which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking. Terms & Conditions of any suppliers are available, on request, prior to your entering into any contract.

The Contract

Travel Club Elite Ltd. are agents for all airlines, tour operators, ferry companies, car hire companies, and all other suppliers used within the web sites.

When you make a booking either directly or indirectly from the web site you must ensure that you know what you are booking, and any travel conditions that may or may not be attached to that flight or booking, as mistakes may be expensive to rectify.

The first named person (who must be over 18) must complete our booking form accepting these conditions on behalf of all persons named in the booking. Your contract with us comes into force when either you complete the payment boxes with a valid credit card, or when you give a credit card number over the telephone, or make any other form of payment for deposit or full balance.

You should not make a payment until you are conversant with all details of the booking. Once you have made a booking we will issue a receipt for the payment, and the Supplier's invoice will follow.

* It is your responsibility to ensure that all details of the confirmation invoice are correct, and to inform us of any discrepancies within 10 days of receipt.

You must ensure that you are familiar with the booking terms and conditions, together with hotel, resorts and all other descriptions and specifications in your tour operator's brochure and / or websites as these form part of your contract with the tour operator.

Correct Spelling of Names and Title
All names, titles, and initials of those travelling must be correctly given at the time of booking. All passenger names must be the same as shown on each person's passport. Changes cannot be made at a later date without extra charges being incurred, and the first named person on the booking form will be liable. All such charges are clearly shown under Service Charges.

Final Balances
For all scheduled flight bookings made directly through the web site full payment will be required at the time of booking. This serves to secure your reservation at the price shown. For all other bookings, you will receive a confirmation invoice from the supplier, and the final balance payment is required no less than twelve weeks before departure. It is your responsibility to ensure that the final balance is received by us. Failure to settle a final balance may be treated as a cancellation with the loss of deposits and possible cancellation charges as levied by the Principal.

Cancellations
Cancellations will be accepted at any time in writing from the first named person on the booking form. Tour Operators', Airlines' or other Suppliers' booking conditions will be applied. When a holiday has been cancelled after full payment has been made, any discount taken must be repaid and claimed back from your insurance company. Should the reason for cancellation be covered under the terms of an insurance policy, you may be able to reclaim these charges less any excess.

Insurance
It is a booking condition of all tour operators that you have adequate travel insurance. Such insurance will ensure that you have cover against cancellation charges, medical costs, loss of money or personal effects, and personal liability. If you require insurance cover, Travel Club Elite Ltd. will be pleased to arrange it for you at the time of booking, but you are free to make any other arrangements. If you do not take our insurance, you will be required to either sign an indemnity form, or provide details of alternative cover. It is your responsibility to ensure that all passengers named on the booking have adequate insurance cover. Clients are covered from the date that the insurance premium is paid, and if you do not arrange cover at the time of booking, you are not covered until such time as you arrange cover.

You must carefully read and sign the insurance policy, your attention is expressly drawn to the 'Important Declaration' & ‘Changes in your circumstances during the period of insurance’ and to the Exclusions. You must make disclosure of any pre-existing medical conditions, which the insurance company may not cover.

Please note that full 'Terms and Conditions' of insurance are available from the supplier through Travel Club Elite Ltd.

Passports
All passengers must have a valid passport. Passports should be valid for six months from the date of your return. Please inform us if you do not hold a full British passport. All children now require their own passport.

Costs & Payment
For bookings either by phone or on our website, we undertake to provide accurate prices that include all fixed non-optional extras and fuel supplements. All costings are subject to final confirmation as on the Supplier's confirmation invoice. We do not make any charges for deposits or final balances when paid by Debit Cards. All payments by Credit Card will be subject to a handling fee. We do not accept Diners Cards.

Flight Times
In the case of package holidays, scheduled flights, or charter seat sales only, flight timings are provisional and may be subject to change.

We will inform you of major changes.

Service Charges
If you need to change or cancel your travel arrangements, Tour Operators may apply charges. The good news is that Travel Club Elite won't: we know that making your plans is often complicated and time-consuming; we certainly don’t wish to add to your stress levels, or costs!

Our telephone lines are open on 0121 213 0012, 7 days a week. Should you need any help our staff are here to assist.

Jurisdiction
All agreements between the traveller and us shall be governed by English Law and within the exclusive jurisdiction of English Courts. Your Contract will be concluded in English.

Pricing & Availablitliy
Offers have limited availability and may be changed or withdrawn without notice. Prices usually based on two adults sharing, please ask for other arrangements. Departures usually based on London, please ask for other airports. Prices are as advised to us, at time of issue. Errors and Omissions Excepted.

Copyright
Copyright and Intellectual Property Rights © Travel Club Elite Ltd. 2014

The copyright on the material contained on this site is the property of Travel Club Elite Ltd. or its licensors. You may use the material contained on the web site as set out below.

For your personal, non-commercial use only ,you may save and print individual items included on this Site Copying, or use of, material from this web site for any commercial purpose is not permitted. All intellectual property rights subsisting in this site and its contents(excluding third party software and source materials used in connection with it) are owned by Travel Club Elite Ltd. All such rights are reserved

Information contained in these web pages is intended for guideline purposes only.

Privacy Policy

Cookies
Cookies are simple text files stored on a computer or mobile by a web sites server. Cookies are unique to a web browser. They will contain ANONYMOUS information such as unique identifiers, the web sites name and some digits. Cookies allow a web site to remember things like your preferences or your wish list.
Below are the Cookies that our web site utilises. Details of how these can be managed can be found at www.aboutcookies.org. Please note, by amending Cookie permissions some aspects of our web site functionality may be impaired.

ASP/ASP.NET (session) - Required to identify the device or user and report to and to communicate with the server correctly. These can vary in naming conventions, but are normally prefixed with ASP NET or ASPSESSIONID.

Google Analytics (persistant 12m) - NON IDENTIFYING Cookies used to collate over-all web site usage statistics. __utma, __utmb, __utmc, __utmz